FAQ

Products

How much should I take, and when?

Pro Chrome — 3 capsules 2 times daily, after lunch and dinner each.
Emerald Water — 1 stick pack daily, mixed into 12 fl oz of water.
Hurry Up — 1 stick pack daily, before a meal.

Follow the directions printed on your product label. Do not exceed the stated daily amount.

Can I take more than one MAXCUT product at the same time?

Our products are formulated with different ingredients and are often used together. Because several contain overlapping vitamins and minerals, check the labels of any products you plan to combine so you stay within recommended daily amounts.

If you take prescription medication, are pregnant or nursing, or manage a medical condition, talk to your healthcare provider before combining supplements.

What are the main ingredients?

Pro Chrome — green tea extract, banaba leaf extract, and chromium, with a seven-nutrient vitamin blend.
Emerald Water — L-carnitine tartrate, resistant maltodextrin, and niacin.
Hurry Up — a grapefruit-extract complex with a multivitamin blend and Sinetrol.

Full ingredient lists and amounts appear on each product page and on the product label.

How should I store the product, and how long does it keep?

Store in a cool, dry place away from direct sunlight, and keep the container tightly closed. Refrigeration is not required. The expiration date is printed on the package.

Orders and Shipping

How long will my order take to arrive?

Orders are processed within 2 business days. After processing, delivery takes 3-5 business days for products shipped from our U.S. warehouse, and 10-20 business days for products shipped directly from South Korea.

Orders containing both types of products may arrive in separate shipments at different times.

Can I return a product?

Unopened products can be returned within 30 days after receiving your item. Because our products are supplements intended for consumption, we cannot accept returns of opened items.

If your order arrives damaged, defective, or incorrect, that is handled separately and the unopened requirement does not apply — contact us and we will make it right. See our Refund Policy for the full process.

Can I change or cancel my order?

Contact us at "cs@maxcut-global.com" as soon as possible. We can usually make changes before your order enters fulfillment, but once a package has shipped we cannot cancel or redirect it.

Still have a question?

Contact us at "cs@maxcut-global.com" and we will get back to you within 2 business days.


These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.